Pilot wins and rollouts

Sterling Optical deployed Eyekiosk across all 12 locations in the Pacific Northwest, reducing patient wait times from 18 minutes to under 5 while increasing frame sales conversion.

• Integration with existing Eyefinity POS in 9 days
• Staff training completed in single half-day session per location
• 94% patient satisfaction score on kiosk experience
• $340K additional annual revenue from reduced walkouts

“Our opticians now spend time on consultations, not measurements. Patients love the self-service option.”

NorthStar piloted Eyekiosk in their flagship location before rolling out to all practices. The AR try-on feature drove a 31% increase in premium frame selections.

• Reduced PD measurement errors to near-zero
• Prescription upload OCR accuracy of 99.2%
• Average 3.2 frames tried on per patient (up from 1.8)
• Lab order automation eliminated manual entry errors

“We went from skeptical to believers in the first week. The ROI case made itself.”

Apex integrated Eyekiosk into their digital ordering platform, enabling optical practices to submit complete, verified orders directly from the kiosk to the lab.

• API integration completed in 3-week sprint
• Order accuracy improved from 94% to 99.7%
• Average order processing time reduced by 2 days
• Real-time order status visible to patients and staff

“The data quality from Eyekiosk orders is exceptional. Fewer remakes, faster turnaround.”